Where do you ship?
Because of the high cost of shipping elsewhere, I ship only to the USA for now.
When can I expect my subscription package?
After the initial order and payment, your first bag will be sent to you within few days.
If you signed for the bi-monthly payment option, the 2nd bank charge will be on April 5th and you will get your second bag later that month.
Subsequent payments will be charged every two months. Because the items will normally be shipped from Croatia, please allow 3 – 5 weeks delivery time.
If you signed for the annual payment option, you will get your bag every two months the same as above. Your follow-up annual payment will not be due until a year later.
Can I pay for the subscription by check?
Yes, you can pay for the subscription by check if you choose the annual payment option. In that case, you need to send me an email to firstname.lastname@example.org and we will do it manually.
What if I don’t receive a confirmation email?
It could be in your junk or spam folder! Take a look there and add me to your safe senders list.
Can I cancel my subscription?
You can cancel (or skip) your subscription at any time by logging into your account and chosing to cancel or skip.
Because of the nature of the subscription business, we cannot offer refunds or exchanges unless the item arrived damaged.
Where are these products made?
All the products are exclusively made by small and medium size companies in CROATIA. The purpose is to help the Croatian people and its economy as well as to enjoy their products.
What is an OPG?
OPG (pron. OH-PHEH-GHE) stands for a Family Agricultural Estate (Obiteljsko Poljoprivredno Gospodarstvo); something like a small family farm or a cottage industry in the US. They sell all kinds of jams, honey, pickels, wine or anything else grown or produced on their estate.
What is an OBRT?
OBRT (pron. OH-BERT) is an artisanal business headed by a master craftsman. It could be a tailor, a shoemaker, a jeweler, a handicraftsman and so on. Those kinds of small family artisanal businesses are traditionally passed on to the next generation within the same family.